Welcome to TPAS Cymru

The Tenant Participation Advisory Service (TPAS Cymru) has supported social housing tenants and landlords across Wales to develop effective participation in housing for over 25 years.  We also work on the wider citizen engagement agenda, promoting good practice in public services, through training, support, practical projects and policy development.

We have extensive knowledge of social housing with a focus on issues from tenant perspective and for the benefit of the tenants.


New Welsh Government Consultations

TPAS Cymru invite comments from members to contribute to the consultations carried out by the Welsh Government and other agencies that impact on housing and community issues in Wales.

Click here to read the latest consultations ac to find out how to leave your comments.

TAP Cymru

The Tenant Advisory Panel (TAP) for the Regulatory Board for Wales has been set up in partnership by the Welsh Tenants Federation, TPAS Cymru and the Welsh Assembly Housing Regulation Team in light of the recent Essex Review .

Click here to read more about TAP.

TPAS Cymru Publications

TPAS Cymru produces a range of publications including guidance, information and specific statistics for the social housing sector in Wales. Our goal is to make information available in an accessible format, without compromising the quality of the information.

Visit our publications pages for further information on our latest publications.

TPAS Cymru Events

TPAS Cymru is hosting a number of events throughout the year to promote the sharing of good practice, expand knowledge and skills and to facilitate the development of tenant participation policy and housing in Wales. Visit our events pages for further information on our forthcoming events.

New Solutions Available - Service User Involvement

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Latest News & Events

Support for Tenant Participation: Priorities and Shape of Future Provision

The pyramid of participation – TPAS Cymru’s vision of tenant participation

The pyramid of participation – TPAS Cymru’s vision of tenant participation

The eagerly awaited report of a Review of Tenant Participation in Wales has been published this week. The report was produced by a consultant on behalf of Welsh Government who will now need to decide about the options and recommendations proposed in the report. Summary of the report, click here; full report click here. TPAS Cymru’s response to the Review report is available here.

Broadly TPAS Cymru welcomes the content and conclusions of the report which we feel is an accurate presentation of what tenant participation is about, and a well considered assessment of the options for continuing support infrastructure. The vision and priorities for effective tenant participation are very much what TPAS Cymru has advocated for some years based on our ‘Next Generation’ guide. We welcome many aspects of the report and its recommendations including TPAS Cymru continuing as an independent organisation, while pursuing our existing discussions about collaboration to increase efficiencies. However, some recommendations would mean significant changes in the way TPAS Cymru is funded and how support for tenant participation might be delivered.

It is clear that Welsh Government support for tenant participation will continue but in an altered framework and with less resources. Watch this space for Welsh Government decisions. We hope those decisions will take account that support and training for tenants to shape and improve services will pay back in efficiency and effective services.

North Wales Office Relocation

Our North Wales regional office will be relocating to Colwyn Bay at the end of April. The telephone number will remain the same. The North Wales office will be closed on Wednesday and Thursday the 29th and 30th April while … Continue reading

NEW! Right to Buy / Right to Acquire Joint Consultation Events

TPAS Cymru and Welsh Tenants are running a round of consultation events about the Right to Buy / Right to Acquire.  These events are FREE to tenants, so come along and have your say! Please click here for further information. If … Continue reading


Welsh Government has approved core grant for TPAS Cymru for the whole of 2014/15, but with a cut by one third.   That means a lifting of uncertainty for this year and we will be planning and publicising our programme of … Continue reading